What's the difference between a boss and a leader?

A boss will talk in terms of “I”, always going on about how they contribute to the company and how successful they are. A leader, on the other hand, is all about the “us.”

advice

Shannon Coward

READ TIME - 2:02

Why gender equality in the workplace is better for business

Having an influx of men or women in a workplace can create division and breed a toxic work culture that is exclusive to the minority sex.

How to create a stellar customer experience

Everyone who owns a business wants brand recognition so it's time to build a great customer experience around whatever you sell.

How you could benefit from employees who have side gigs

"I don’t see it as a conflict, although I know a lot of clients may see it as a conflict."

THE LATEST

Four ways your customers are doing your social media content marketing for you

There are some serious benefits to making your community a part of your brand.

A fail-proof guide for managing interns in the workplace

Interns can be a great addition to an office, but in exchange for their gruelling efforts, they’re after experience, insight and mentoring.

The dos and don'ts of office etiquette

Here's one of the biggest "don'ts": Thieving from the communal fridge; it's your one-stop to being the office pest.

Contractors vs employees: How to know the difference

“The line between "independent contractor" and "employee" can be blurry and accordingly, businesses who engage contractors need to remain vigilant."

EDITOR'S CHOICE

ShortPress

The six best ways to finance a new business

Don't have the cash to get your idea off the ground? Here's how.

Aja Stuart

Researching a new business idea: a how-to guide

Market research doesn't have to be expensive. Find where your potential customers hang out and go to the places people who might use your product would go to.

Margaret Paton

Five time-wasters your small business should eliminate

We're talking about things like social media paralysis and striving for the impossible perfection – they'll creep in and sap the energy right out of your business.

VOICES

ShortPress

VR is on the up: Academy Xi talk about its importance for business

Virtual Reality might not be on your radar as a ’go to’ medium for your small business – yet – but you need to get onto it.

Margaret Paton

What makes the difference between an entrepreneur and an employee?

"While others see many good ideas and opportunities just float by, entrepreneurs have the opposite problem; stopping themselves chasing too many good ideas at once."

Sam McKeith

How to explain what your company does to investors

It all boils down to this: Know why you exist; know where you're going; make it brief; make it simple; and finally – curb the fluff.